Dear Tony,

I would like to thank you for your compassion and professionalism during the submission/handling of my recent claim. As you know, I had contacted you to reduce my premiums/policies, and your words on that day will stick with me forever! After I’d asked you about my existing policy, you explained everything clearly, then added, “For example, if you’re diagnosed with cancer tomorrow, you will receive a payout of $X”.

Well, unbeknownst to you, I was scheduled for a mammogram the following day, and was diagnosed with breast cancer. Thanks to your invaluable advice, I kept the existing policy as it was.

I don’t know how I’d have managed financially, during and after the various treatments, without the proceeds from the claim. Such a huge HUGE relief to know that I’m financially secure, which therefore allows me to focus on my health.

The payout has allowed me to pay my mortgage out, continue with medical treatments of my choice, and relived me of financial pressure.

Tony, thank you again for everything – your advice, understanding, assistance and support during the recent excitement (!) – it was all very much appreciated.

Sincerely,

BG